Under no circumstances, the customer will get more than the actual amount paid.If a replacement of the product is unavailable only then, Market99 will refund the paid amount to the customer.Market99 can also take necessary steps under the legal system to avoid future mishappenings In case of any misinformation or possibility of wrongdoing, Market99 can reject the request for return, replacement or refund.Any discounted or exempted amount can not be claimed for a refund.Kindly do not return the product before getting an acknowledgement of request from the concerned team.Request for return and refund should be through the given email address It entirely depends on the concerned team of Market99 to accept or reject the request for return, refund or replacement on the basis of rules and guidelines.The customer can not apply for a refund or any consolation. In case of a decrease in the price of a product after receiving or placing the order.Make sure to mention the accurate Market99 warehouse address.Otherwise, it will get rejected by the concerned team at Market99. The product should have all its original packaging, labels, barcode, and tags intact.For a successful return and refund, the customer needs to make sure the item is unused, unworn, and clean in the original delivery box.
Courier charges to return the item will not be refunded by Market99.Customers can return the item through any trustable delivery logistics of their choice.Kindly follow the given guidelines and rules for easy returns and refunds. Also, to make sure a smooth and pleasant customer experience. Each guideline and rule is laid to prevent confusion, miscommunication, or fraud. Market99 has formed certain guidelines and rules for returns and refunds. Guidelines and Rules for easy returns and refunds Market 99, Khasra No 23, Gurukul Industrial Estate, PO Amarnagar, Sector 38, Faridabad, Haryana - 121003. The information and recipient address that a customer needs to mention on the package Tracking id is also important to make sure the product reaches the warehouse safely. Return the product through a logistics company that gives the customer a tracking id for easy tracking.Make sure the item is clean and safe with its original tags, labels, documents, and barcodes intact within the package.On the front side of the package, the customer needs to mention the recipient address and Order ID.The customer needs to clearly mention order ID, Name and Address under the packaging.Kindly pack the item in appropriate packaging, specifically in the original packaging of the product.Ignoring these tips and guidelines may cause problems like delay in refund or rejection of a request. In order to make sure that the returning product reaches the Market99 warehouse on time and safely, follow these tips and guidelines. Customer can contact Market99 through email at in the given format In case any such issue occurs while receiving the product, kindly contact the customer representative team immediately within 24 hours of receiving the product. The product is not received by the customer or anyone in their home.Received a different item from what has actually been ordered(difference in colour, size, design, or the entire item).The item missing from the delivery box, and the safety seal of the box is broken.Received a damaged product or a product that is not working.If an issue falls under these following criteria, a customer can take help from Market99’s team of customer representatives for a satisfying solution In such rare scenarios, the customer should follow provided rules and guidelines for a smoother and pleasant online shopping experience with Market99. Although, during transit and delivery, some problems can occur. Each product is tested and verified by the concerned team. is an online shopping portal that sells various products at affordable prices. Kindly read all the information provided in this policy for a smooth and pleasant online shopping experience with Market99. Each policy formulated while keeping the interest of its customers in mind.
Market99 continuously works towards providing its customers with a pleasant experience.